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Sign-up for Prowler for MSPs and MSSPs is self-service, but activation requires approval from the Prowler team. The first administrator registers the partner organization; every other team member joins by invitation.

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Sign Up

1

Open the sign-up page

Go to partners.prowler.com/sign-up, fill in Full name, Company name, Email, Password and Confirm password, then click Create account.Create your account form
2

Verify your email

Prowler sends a verification email containing a one-time link valid for 24 hours. Click it to confirm the address; your partner organization then moves to Pending approval.If the link expires, request a new one at partners.prowler.com/resend-verification. Issuing a fresh link invalidates any earlier unused link for the same account.
3

Wait for approval

Prowler reviews every new application. You receive an email when the organization is approved — its status becomes Active — or when it is rejected, along with the reason.
4

Sign in

Once approved, sign in at partners.prowler.com with the email and password you chose. You land on the Dashboard.

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Password Requirements

Every password in the console — at sign-up, when accepting an invitation, and on reset — must satisfy all of the following:

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Sign In

Sign in at partners.prowler.com with your email and password, then click Login. Select Remember me to keep the session alive longer between visits. Sign In screen Sign-in fails while the partner organization is not yet active:

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Reset a Forgotten Password

Click Forgot Password? on the sign-in screen and enter your email. Prowler sends a reset link valid for 15 minutes. The reset page asks for a new password and a confirmation; on success you return to sign-in.
The confirmation banner appears whether or not the email matches an account, so the screen never reveals which addresses are registered. Requesting a new link invalidates any earlier unused one.

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Sessions

Access tokens are short-lived — 30 minutes by default — and refresh automatically while you are active. The refresh window is 24 hours, extended to 7 days when you select Remember me. Refresh tokens rotate on every refresh and the previous one is revoked. If a refresh fails — after long inactivity, a revoked token, or a server restart — you return to the sign-in screen with a RefreshAccessTokenError notice. Sign in again to continue.

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Sign Out

Open the user avatar in the top-right corner of any page and select Sign out. The session is cleared and you return to the sign-in form.

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Next Steps

Managing Your Team

Invite team members and assign roles.

Your Partner Organization

Lifecycle, settings, Partner Code and closing your organization.